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Frequently Asked Questions
Answers about our practice & services
General
EMERGENCIES
At this time, our services are focused on patients in Society Hill, Queen Village, and Old City. Our east / west boundaries are the Delaware River to 7th Street and our north / south boundaries are Vine Street to Carpenter Street.
As the practice grows, we hope to expand to additional neighborhoods! If you’re interested in services in your area, we’d love for you to join our mailing list to stay updated.
We are not quite ready to book appointments yet, but we will be soon! Join our mailing list to receive updates, including when we begin accepting patients. Once we launch, you’ll be able to schedule appointments online or by contacting us directly.
For a full list of services, please visit the Services page above.
We see patients exclusively in the comfort of their own home . By eliminating the stress of carriers, travel, encounters with dogs, and unfamiliar environments, we create a calmer, more comfortable experience for both you and your cat.
If your cat requires care that cannot be provided at home—such as surgery, dental procedures, sedation, advanced diagnostics, or hospitalization—we will refer you to a trusted local veterinary clinic for continued care.
House calls allow your cat to be seen in the comfort of their own home, which often makes the experience calmer for both cats and their owners. Because the visit takes place in your home rather than a busy clinic, we are able to focus fully on you and your cat.
During the visit, we will review your cat’s medical history, discuss any concerns, and perform a thorough examination. We will also perform any necessary diagnostics and treatments, make recommendations for your cat’s care, and answer any questions you may have.
About 15 minutes before the visit, we will text you and ask that you confine your cat to a small area without many hiding places—such as a bathroom. This helps prevent your cat from hiding when we arrive and allows the visit to begin smoothly. For some parts of the examination or procedures, we may use a countertop or table surface. We will protect the area and ensure your cat remains comfortable throughout the visit. If possible, please have any previous medical records or medications available to review.
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